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Thoughts & Comments
Memo to BofA Directors: Shame on You
How can you sit around and let the lying and mismanagement continue?

Thomas Brown  ( about me )
Posted 01/30/2009
bankstocks.com
tbrown@bankstocks.com

To:        Bank of America’s Board of Directors
Fr:        Tom Brown
Re:       Your gross negligence

What in the world can you people be thinking? Name me another CEO of a large financial institution who, after running his company into the ground as thoroughly as Ken Lewis has done at BofA, still has a job.  

Chuck Prince? Nope. Stan O’Neal? Nope. Yet the disaster Lewis has presided over has to be comparable to what went on at Citigroup and Merrill Lynch. Why, for long-term consistency of lame-brained, shareholder-unfriendly decision-making, Ken could be in a league by himself.

The only thing that might have prevented Lewis from wreaking the havoc that he has is you—and you blew it. You’ve proven—yet again—that you’re no friend to the shareholders you purportedly represent. Instead, you’ve let Lewis get away with the following: 

  1. He’s destroyed value via poorly-thought-out, overpriced acquisitions;
  2. He’s made materially deceptive public disclosures;
  3. He’s consistently generated poor financial performance;
  4. He’s built a senior management team of yes-man and yes-women who don’t have the cojones to stand up to him, let alone run a public company on their own.

Each of you deserves your share of the blame. I am particularly disappointed, though, in the performance of one board member in particular: my old pal, Chad Gifford.  

Chad has had a long and admirable career in the banking industry, and should have seen this train wreck coming a mile away. He was the president of Bank of Boston when it had major loan problems in the late 1980s. Back then, Chad rolled up his sleeves did what needed to be done to deal with the bank’s problems.  He became CEO after the board forced out his boss.  He then led Bank of Boston through a remarkable recovery, merged the bank with Fleet, which was eventually bought by BofA.

Chad is the only member of the board with true, broad banking experience.  He also has expertise in corporate governance. He has deep experience operating in a troubled banking environment, and should have stepped up and taken on a leadership role during the current crisis. 

Chad, no one with your background can stand by and passively permit the chaos engulfing the bank to continue. It’s not too late! You found the wherewithal back in the 1990s to step up and save a bank. Do it again, now. I like BofA’s long-term competitive position, and believe that it has a chance to recover from its current problems. But if the board, led by Chad Gifford, doesn’t make some dramatic moves, and quickly, the company will never be in the same league as JPMorgan, Wells Fargo, or U.S. Bancorp!  Chad, for the second time in your life, rock the damn boat!

Value Destroying Acquisitions 

Then there is BofA’s lead director, Temple Sloan, who came out with the following ridiculous statement after the BofA board meeting on Wednesday: “The Board today during their regular meeting expressed support for Ken Lewis and the management team, noting their experience in managing a challenging environment and in assimilating mergers.”

The man must be delusional. “Managing a challenging environment”? BofA just reported an 80% decline in its full year earnings, including a $3.5 billion operating loss in the fourth quarter. Its book value per share has dropped by 13% over the past 12 months. Much more managing-in-a-challenging-environment like this and Lewis and his crew won’t have a company left to manage. 

As regards Lewis’s prowess in assimilating mergers, Sloan must be living on another planet.  Where to begin? There’s Barnett Banks (destroyed), LaSalle Bank (decimated), US Trust (a disaster) and Merrill Lynch (which began to come unglued almost the moment the deal closed). 

Sloan’s comment is a pathetic joke.  Under Ken Lewis’ direction, BofA’s operating performance has been middling. (We’ll never know exactly how middling, of course, since the company keeps re-stating its results as it does one deal after another.) Nor, as noted, does Lewis have the distinguished record of deal integration that Sloan seems to think. And notice how Sloan didn’t mention anything about the financial benefits that deals provide shareholders because, as been amply documented, they don’t provide any.  

Deceptive Public Disclosures

Most objectionable of all, though, is what I believe to be the blatant lying that Lewis has resorted to as he’s sought to defend himself amidst the Merrill Lynch fiasco. It is simply not credible to believe, as Lewis alleges, that Merrill Lynch’s fourth quarter loss quintupled between December 6th and December 16th. When Lewis says otherwise, I can only think he's simply lying. 

Then there is the matter of the early Merrill Lynch bonuses, which BofA would have us believe took Lewis completely by surprise. Here’s how BofA spokesman Scott Silvestri put the company’s spin on the topic:

“John Thain and the Merrill Lynch compensation committee made the decision on the amount and timing of the year-end compensation at Merrill Lynch.  We had no legal right to challenge it.” 

Technically, I’m sure that’s factually accurate. But it’s also misleading and beside the point. A reliable source tells me Lewis and his Sancho Panza, Steele Alphin, talked with John Thain in detail about the Merrill bonuses, including their amount and their timing. BofA’s board must know that, and ought to be appalled that the company is now making intentionally misleading statements on the topic.

Ken Lewis's Senior Management Team 

Ken Lewis is not the first CEO in history to surround himself with others who won’t disagree with him. It’s the board’s responsibility to identify this problem, and correct it. But the board, to its discredit, has not.

In 2004, Ken Lewis fired some senior executives, then undertook a high-level management review aimed at identifying the company’s top management talent. When it was done, Lewis presented the board with a chart showing 85 executives who, my source tells me, Lewis said was his team to lead the company for the next decade and beyond. That was five years ago. Today, of those 85 executives, 65 are no longer at the company.  What does this say about Ken Lewis’ ability to build, manage, and motivate a team? 

Ken Lewis is a size-obsessed egomaniac. His strategy and execution has destroyed an incredible amount shareholder value. As a result of Lewis’s leadership, BofA is one of only two banks (Citigroup is the other) that’s had to receive government assistance twice.

And still the board seems to be asleep. What is it going to take to wake it up? At the shareholders meeting in 2006, I went to Charlotte and took the microphone to ask Ken Lewis if he would resign if performance didn’t improve.  It’s my plan to do that again this year; in addition, I’m going to ask that certain members of the board resign, as well. Enough is enough!

What do you think? Let me know!


  Add your comment

 

 

lngolf Posted On 1/30/2009 4:35:18 PM

Wow - how do you really feel? As a prefered shareholder I hope that the terrific franchise can overcome the mismanagement and economic issues mentioned in your article. Commercial banks need to get back to basics, prudent lending and deposit gathering and get away from the high fee derivitive and trading businesses that has set the stage for the banking crisis that we are in.

gentlebear Posted On 1/31/2009 12:15:08 AM

You are absolutely correct. Within the past 6 (?) months has declared the following: The dividend will not be cut, and the bank will begin buying back stock. Based on those statements, I remained loyal and rode the plane down all the way to the bottom. My financial security is greatly dependent on the bank and stock recovering. Lewis and others MUST GO RIGHT AWAY. Criminey, I'd even prefer Sam Armacost to this fool. Go get 'em Tom.

gentlebear Posted On 1/31/2009 12:16:51 AM

Edit the above. to read, ".....in the past 6 (?) months, LEWIS has declared the following........"

Thud_McGuffin Posted On 1/31/2009 9:24:18 AM

I actually bought this crummy stock in part on the implicit warranty from management that they were in relatively good shape and poised to capitalize on the downturn. I'd have been better off spending my money on bottles of beer.

Thud_McGuffin Posted On 1/31/2009 8:48:43 PM

"and should have seen this train wreck coming a mile away." Well Tom, you didn't!

Saddened Capitalist Posted On 2/2/2009 12:45:45 AM

This is legitimate criticism assuming America is still a capitalist system. As government has a hand whatever size, but clearly a forced majority in every major bank, maximizing shareholder value is no longer a relevant objective of management. Looking after themselves, they'll now act like politicians and other government officials focused on making as much for themselves for as long as they can....without accountability, scrutiny, or transparency. Look how they've destroyed a few of Warren Buffet's companies - WFC, USB......boy and he's a Democrat. As the politics of socialism flourish and grow through the financial system, it will be a matter of time before obscure subjectivity of - "excess profits taxes" and "fair pay" become real.....oops they are I forgot...the fair pay bill was signed by Obama last week - Lilly Ledbetter Fair Pay bill. Pretty sick, twisted, and subjective......harming many......just as every social government must.

EricB Posted On 2/2/2009 7:41:11 AM

Good comments. One thing to remember is that due to previous stock grants and stock bonuses - along with options - Ken Lewis and Hugh McColl (remember him) have had huge declines in their personal assets due to the decline in stock price. McColl received something like $50 milllion as a bonus upon retirement - in stock that is now worth about $7 million.

Amarque Posted On 2/2/2009 9:17:25 AM

I worked for Bank of America for several years. I am certain your sources have told you about the dysfuntional culture in the Charlotte offices. I am willing to bet Cathy Bessant, Gene Taylor and Liam McGee are responsible for 40+ of their direct reports leaving the company. Life seems very good at the top of the BofA heap. Ken and his senior managers terminate employees for failure to meet goals, executive strategies, or, as I am sure you have heard about, for offering a contrary view. It is difficult to build, manage or motivate a team, when they are constantly subjected to cursing, yelling or belittling. Some thrive in the environment, while others give BofA 2-3 years of their time and move on.

Ramofthelord Posted On 2/2/2009 10:01:19 AM

B of A is long over due for a management overhaul. Incestuous management, toothless internal audit department, an over acquisitiveness have lead to a stock now in a death spiral. Get rid of Ken and his cronies now while you still have some shareholdre value!

milkweed Posted On 2/2/2009 11:12:05 AM

First Marblehead, Compucredit, Accredited Home Lenders, Ambac, MBIA Right message wrong messenger?

DavidC Posted On 2/2/2009 12:16:19 PM

Tom, I have read your warnings about Ken Lewis for years but I couldn't get myself to sell my BAC stock. Instead, like others here, I listened to Lewis and have paid the price. Give'm hell at the shareholders meeting

Dan/ DanO Posted On 2/2/2009 12:54:41 PM

I concur with your comments. I have voted on various industry board nominations for years and find it appalling that some members/nominees are on 5 or more boards of various companies. My question is, "How can they perform their jobs "adequately"being participants of that many boards?" The pay and perks are huge. Also, I believe a CEO should stick to his nitting and focus on his company and not be a board participant on another company. Think of the time and effort that is necessary to perform CEO duties, much less the requirements as a board member of another company. Who do these folks think they are kidding? Certainly not me.

cybertinman Posted On 2/2/2009 1:48:29 PM

Well put! I have often said that Lewis never saw an acquisition he didn't like. He needs to be replaced.

DavidC Posted On 2/2/2009 4:19:50 PM

Tom, I have read your warnings about Ken Lewis for years but I couldn't get myself to sell my BAC stock. Instead, like others here, I listened to Lewis and have paid the price. Give'm hell at the shareholders meeting

TomNot-Brown Posted On 2/2/2009 7:31:31 PM

Over on the right is an Charlotte BJ article quoting Nancy Bush (re: Lewis' avoidance of blame) thusly: "“There was no mea culpa in it whatsoever, and that’s what made people mad,” Bush says of Lewis’ comments. She says Lewis’ actions are inconsistent with the approach of his predecessor, Hugh McColl Jr., who stepped down in 2001. “If (McColl) screwed up, he pretty much let the buck stop there. Somewhere between McColl and Ken Lewis, the culture changed.” In fact, Lewis and his actions are a direct and logical result of the "approach" of Hugh McColl. As commenter Amarque above alludes to, McColl created the toxic culture where "contrary views" were unwelcome and a weird notion of "loyalty" overrode experience and competence in keeping and promoting managers, resulting in, among other things, CEO Ken Lewis. McColl played roll-up artist until he jumped the shark (sometime around the Boatmen's/Barnett acquisitions) then bowed out without proving he could ever run a sustainable operation for the long run. After disowning this for a few years, Lewis resurrected the roll-up machine, revved it up, and here we are! Good luck at the annual meeting, Mr. Brown.

Tom Schumpert Posted On 2/3/2009 9:02:36 PM

On target 100%, I worked with Chad at BKB and he is a good and strong banker why he did not step up is surprising--but it's not to late I hope.

tompain Posted On 2/4/2009 2:20:48 PM

Corporate governance across the entire US market is appalling, and is a major reason we are in the mess we are in.

tompain Posted On 2/4/2009 2:21:11 PM

Corporate governance across the entire US market is appalling, and is a major reason we are in the mess we are in.

tompain Posted On 2/4/2009 2:22:23 PM

Corporate governance at most US public companies is a disgrace, and has been a major contributor to the credit crisis and recession.

Scott Posted On 2/4/2009 2:28:29 PM

Your editorial is right on. BOA is, and has been for many years, an empire-building junkie. Now look what they have done to us, all in the name of future benefits - hah! Some benefits. At age 57, I will not likely live long enough to get my money back much less any investment return. I can only imagine what the Spangler family is feeling right now. Thank goodness I still own a decent amount of Johnson & Johnson, a company BOA said at one time they wanted to emulate. All BOA executives and BOD members need several years of mandatory J&J management training.

Scott Posted On 2/4/2009 2:31:48 PM

Your editorial is right on. BOA is, and has been for many years, an empire-building junkie. Now look what they have done to us, all in the name of future benefits - hah! Some benefits. At age 57, I will not likely live long enough to get my money back much less any investment return. I can only imagine what the Spangler family is feeling right now. Thank goodness I still own a decent amount of Johnson & Johnson, a company BOA said at one time they wanted to emulate. All BOA executives and BOD members need several years of mandatory J&J management training.

nordicimpaler - you should talk? Posted On 2/6/2009 9:07:21 AM

http://finance.yahoo.com/tech-ticker/article/48212/Financial-Stocks-Have-Bottomed-Meredith-Whitney-Wrong?tickers=ubs,bac,jpm,gs,wb,c,leh

John J. Wauchope Posted On 2/6/2009 10:53:12 AM

I couldn't agree more. Lewis and the whole board need to be replaced and an investigation about the non stop lies and false reporting begun.

UST Posted On 2/10/2009 8:11:17 AM

tom you are 100% correct. all LaSalle employees in Minneapois - fired. all true thought leaders in US Trust -gone, the brand broken. it is indeed the worst run bank in the nation, absotulely pathetic. moral here is dropping like a rock. brian moynihan - big acquirer, m&a bravado - now he runs merrill. will be complete culture clash.

Captain Underpants Posted On 2/18/2009 7:17:00 PM

The board knows the bank is cooked and will be a ward of the state. They've seen the numbers.

Bill Chesson Posted On 2/18/2009 10:32:32 PM

I agree with you 100%.
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